Official Document

Terms and Conditions main24
Your Platform Guidelines

Before you start using the main24 platform, please read these Terms and Conditions carefully. This document contains all the rules, rights, and responsibilities governing the relationship between you as a member and main24 as the platform operator.

Last updated: 1 January 2026

Important Things You Need to Know

Six key highlights from main24's Terms and Conditions that every member should be aware of.

18-Year Age Limit

Main24 may only be used by individuals aged 18 and above. Registration by minors is strictly prohibited and any such account will be terminated immediately.

One Account Per User

Each user is only permitted to hold one active account. Holding multiple accounts violates these Terms and may result in the termination of all associated accounts.

Bonus & Promotion Terms

All bonuses are subject to the stated wagering requirements. Bonuses cannot be cashed out until the wagering requirements have been fully met.

Withdrawal Policy

Withdrawals can only be made to the same payment method used for deposit. KYC verification must be completed before your first withdrawal request is processed.

Anti-Money Laundering Policy

Main24 has a zero-tolerance policy against money laundering. All suspicious transactions will be investigated and reported to the relevant authorities.

Account Termination Rights

Main24 reserves the right to suspend or terminate any account that violates these Terms and Conditions without prior notice, including accounts involved in fraud or misconduct.

Important Note: By registering or using the main24 platform, you agree to be bound by all Terms and Conditions stated in this document. If you do not agree with any part, please discontinue use of the platform.

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and main24 ("Platform", "We", or "Company") which operates the website and services under the main24.fun domain. This document takes effect as soon as you complete the registration process or access any part of our platform.

Continued use of the main24 platform following any amendments to these Terms constitutes your acceptance of the latest version. You are responsible for reviewing this page periodically to stay informed of any changes made.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form the entire agreement between you and main24.

This document is provided in Bahasa Melayu for the convenience of Malaysian members. In the event of any discrepancy between language versions, the Bahasa Melayu version shall be considered the primary reference.

Member Eligibility

To be eligible to register and use the main24 platform, you must meet all of the following requirements:

  • Be at least 18 years on the date of registration.
  • One individual — registration on behalf of a company, organisation, or third party is not permitted.
  • Have never had an account previously terminated by main24 for a breach of Terms.
  • Acting of your own free will and not as an agent or representative of another party.
  • Not subject to any legal prohibition or local regulation that prevents you from using online gambling services.

By registering, you confirm that all information provided is true, accurate, and up to date. main24 reserves the right to request proof of identity at any time to verify this eligibility.

Warning: Fraudulent registration or using another person's information without their consent is a serious offence that may result in permanent account termination and legal action.

Account Registration

Each member is only permitted to hold one (1) active account at any one time. Holding multiple accounts for the purpose of claiming duplicate bonuses, circumventing restrictions, or any other reason is strictly prohibited.

During registration, you are required to provide the following information accurately:

  • Full name as shown on your identity card or passport.
  • A valid date of birth.
  • An active email address that only you have access to.
  • A valid Malaysian mobile phone number.
  • A strong and unique password for your main24 account.

The Know Your Customer (KYC) process must be completed before you can make your first withdrawal. Documents that may be requested include a copy of your ID, bank statement, or recent proof of address. All submitted documents are processed securely and confidentially in accordance with our Privacy Policy.

Deposit & Payments

Main24 accepts deposits via multiple local Malaysia payment methods, including FPX online banking, Touch 'n Go eWallet, GrabPay, DuitNow QR, and local debit cards. All transactions are conducted in Malaysian Ringgit (RM).

  • Minimum and maximum deposit limits apply based on the selected payment method.
  • Successfully processed deposits will be credited to your account shortly.
  • Main24 does not charge for deposits; however, your payment provider may apply their own fees.
  • All deposited funds are for gaming purposes only and may not be transferred to other members.
  • Main24 reserves the right to request proof of ownership for any payment method used.

Use of third-party payment methods or another person's account for deposits is prohibited and may result in immediate account termination.

Withdrawal of Funds

Members may request a withdrawal of funds at any time, provided the account is in good standing and all relevant conditions have been met. The withdrawal process at main24 is among the fastest in the industry.

  • Withdrawals can only be made to the same payment method used during deposit (same-source policy).
  • Full KYC verification is mandatory before your first withdrawal is processed.
  • Withdrawal requests are processed within the timeframe specified by your chosen payment method.
  • Main24 reserves the right to request additional supporting documents before approving any withdrawal request.
  • Minimum and maximum withdrawal limits apply based on the selected payment method.

If any suspicious activity is detected or bonus conditions have not been met, main24 reserves the right to suspend withdrawal processing until the investigation is concluded or the conditions are fulfilled.

Bonus & Promotions

Main24 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page, and should be read together with these general Terms.

  • Wagering Requirements: All bonuses must meet the specified wagering requirements before any withdrawal can be made. The wagering rate is stated in each promotional offer.
  • Validity Period: Every bonus has a limited validity period. Bonuses that expire before the wagering requirements are met will be automatically forfeited.
  • One Bonus at a Time: Generally, only one active bonus is permitted at a time unless otherwise stated.
  • Game Contribution: Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games may contribute at a lower rate.
  • Maximum Bet During Bonus: A maximum single bet limit applies while a bonus is active. Bets exceeding this limit may result in the bonus being voided.

main24 reserves the right to modify, suspend, or withdraw any promotion at any time. Any attempt to abuse the bonus system will result in bonus forfeiture and possible account termination.

Game Rules

All games on the main24 platform are operated using a Random Number Generator (RNG) certified by an accredited independent auditing body. This ensures that every spin, every hand, and every game outcome is completely random and fair to all players.

  • Game results are final once completed and cannot be disputed unless there is clear evidence of a technical failure.
  • In the event of a technical disruption during gameplay, main24 reserves the right to void the affected round and return the original bet to the player.
  • Use of automated software (bots), third-party tools, or any method that provides an unfair advantage is strictly prohibited.
  • Collusion between players to manipulate game outcomes constitutes fraud and will be dealt with accordingly.
  • The RTP (Return to Player) value for each game can be found in that game's information section.

Account Security

You are solely responsible for keeping your account login credentials secure. main24 will never ask for your password via email, live chat, or phone. Never share your login information with anyone.

  • Use a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.
  • Enable two-factor authentication (2FA) for an extra layer of protection on your account.
  • Log out of your account after each session, especially when using a shared device.
  • Report immediately to the main24 support team if you suspect your account has been accessed without authorization.

Security Warning: main24 will not be held liable for any losses arising from unauthorised access resulting from a member's negligence in safeguarding their login credentials.

Responsible Gaming

Main24 is fully committed to promoting responsible gaming. We believe gambling should be a form of entertainment, not a source of stress or financial hardship. To that end, we provide a range of self-management tools to help members stay in control of their gaming activity.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits according to your own means.
  • Play Time Limit: Limit the amount of time you spend playing within a given period.
  • Temporary Break: Suspend your account for a set period if you need a break from gaming activity.
  • Self-Exclusion: Option to fully exclude yourself from the platform for an extended period.

For more information on these tools and available support resources, visit our Responsible Gaming page.

Account Termination

Main24 reserves the right to suspend or terminate any member's account, with or without prior notice, should any of the following occur:

  • Violation of any part of these Terms and Conditions.
  • Providing false or misleading information during registration or the KYC process.
  • Fraud, money laundering, or any criminal activity involving your account.
  • Owning or using multiple accounts.
  • Abuse of the bonus or promotion system.
  • Actions that could compromise the integrity of the platform or the security of other members.

Members may also request voluntary account closure at any time by contacting our support team. Any valid funds in the account will be returned in accordance with the applicable withdrawal policy.

Liability Limit

Main24 provides the gaming platform on an "as-is" basis and makes no guarantees regarding uninterrupted service continuity. While we strive to keep the platform running smoothly 24/7, temporary technical disruptions may occasionally occur.

  • Main24 is not liable for any losses caused by internet disruptions on the user's end.
  • Main24's liability to any member under any circumstances shall not exceed the actual balance in that member's account.
  • Main24 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.

The governing law for these Terms is the law of Malaysia. Any disputes arising shall be resolved through the channels designated by the relevant authorities in Malaysia.

Terms Amendment

Main24 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. However, we endeavour to inform members of any material changes via in-platform notifications or the registered email address.

It is your responsibility to review this page periodically. The "Last Updated" date shown at the top of this page indicates the version of the Terms currently in effect. Continued use of the platform after any amendments constitutes your acceptance of those changes.

If you have any questions or concerns regarding these Terms and Conditions, do not hesitate to contact the main24 customer support team, available to assist you 24 hours a day, 7 days a week.

A Transparent & Trusted Platform in Malaysia

Clear terms are the foundation of trust. At main24, we prioritise transparency in every aspect of our operations.

Clearly Written Terms

Unlike other platforms that hide important conditions in fine print, main24 writes every term in plain language that all Malaysian members can easily understand.

Certified Fair Play

All games on main24 use independently audited RNG. The RTP value for each game is transparently stated to help members make informed decisions.

No Hidden Charges

All fees and charges related to deposits, withdrawals, and processing are clearly stated. You will not be surprised by any undisclosed deductions or charges.

Personal Data Protection

Your personal information is handled in accordance with strict data protection standards. We do not sell or share your data with third parties for marketing purposes.

Support for Any Enquiry

The main24 support team is available to help you understand any part of these Terms at any time via live chat, operating 24 hours a day, 7 days a week.

Long-Term Commitment

Main24 is built to last. We prioritise long-term, trust-based relationships with our members over short-term gains. Every policy we have reflects this commitment.

FAQ — main24 Terms and Conditions

The most frequently asked questions by members regarding the main24 platform Terms and Conditions.

No. Each individual is only permitted to hold one (1) active account at main24. Holding multiple accounts for any reason — including to obtain multiple bonuses or to circumvent restrictions — is a serious violation of our Terms. All accounts involved may be terminated and remaining balances may be forfeited.

Wagering requirements refer to the total amount you must wager before bonus funds (or winnings from a bonus) can be converted into withdrawable cash. For example, if you receive a RM100 bonus with a 30x wagering requirement, you must place bets totalling RM3,000 before any wins from that bonus can be withdrawn.

The KYC process is typically completed within 24 to 48 business hours after you submit all required documents fully and clearly. To speed up the process, ensure your documents are clear, up to date, and in an accepted format. Once KYC is complete, you may make withdrawals without any restrictions.

If an account is terminated at the member's voluntary request, any valid funds will be returned in accordance with the applicable withdrawal policy. However, if termination occurs due to a breach of these Terms — such as fraud, multiple account ownership, or bonus abuse — main24 reserves the right to forfeit part or all of the balance in that account.

You can reach the main24 customer support team via live chat, available 24 hours a day, 7 days a week, or by email at [email protected]. Our trained team will help you understand any part of these Terms in plain language.

Understood Our Terms? Begin Your Journey

Main24 prioritises transparency and trust. Register now and enjoy a safe, fair, and entertaining gaming experience with us.

By registering, you confirm that you are 18 years of age or older and agree to these Terms and Conditions.

Bahasa Melayu